Contact and support

Support requests

For scan or report questions, include the report ID, purchase email if applicable, module scope and a short description. Do not include secrets, source archives or private access tokens.

Refunds

Refund requests should use the dedicated form so the request gets a reference ID and the purchase can be matched without exposing a report access token.

Open refund request form Refund policy

Security reports

Responsible disclosure reports should go to the security contact. Include reproduction steps and affected URL, but do not upload third-party secrets or private customer data.

Operator profile

Production paid launch must publish the real operator details below.